Two Agents at the Charles Leach Agency have recently earned the designation of CISR (Certified Insurance Service Representative.)

Dalena Rupp, Vice President, and Shannon Polka, Operations Assistant have successfully completed the annual continuing education requirements of (the Society of Certified Insurance Service Representatives, the Society of Certified Insurance Counselors, Certified Risk Managers International, Certified School Risk Managers)

To earn this prestigious designation, Ms. Rupp and Ms. Polka attended five courses covering all phases of the (insurance or risk management) business and passed five comprehensive examinations.  Additionally, The National Alliance requires annual attendance in the program to maintain the designation.

Dalena has been an employee of the agency for over 35 years and has moved throughout the office doing many job until, finally taking the Vice President position.

Shannon is working into her fifth year at the agency and has been in the receptionist position since the beginning and is now helping with the personal lines side of insurance.


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